Privacy Policy
Last updated: 17 June 2026
1. Introduction
Horizon Global Tours Pte. Ltd. ("we", "us", or "our"), operating as Singapore Horizon, is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at singapore-horizon.com or contact us regarding our B2B tourism services.
We comply with the Personal Data Protection Act 2012 (PDPA) of Singapore and handle personal data in accordance with applicable laws.
2. Information We Collect
We may collect the following types of information:
- Contact information — name, company name, email address, phone number, and any details you provide through our contact form.
- Business information — service interests, project requirements, group sizes, travel dates, and other details relevant to partnership inquiries.
- Technical information — IP address, browser type, device information, and pages visited, collected automatically through standard web server logs and analytics tools.
3. How We Use Your Information
We use the information we collect to:
- Respond to partnership and service inquiries
- Prepare proposals and quotations for B2B clients
- Communicate with travel agencies, tour operators, and corporate clients
- Improve our website and services
- Comply with legal and regulatory obligations
4. Legal Basis for Processing
Under the PDPA, we process personal data based on your consent (when you submit our contact form), our legitimate business interests (to respond to inquiries and operate our B2B services), and compliance with legal obligations.
5. Disclosure of Information
We do not sell your personal data. We may share information with:
- Service providers who assist us in operating our website and communications (e.g., form submission and email delivery services)
- Professional advisers, regulators, or authorities when required by law
- Business partners involved in delivering tourism services, only as necessary to fulfil a confirmed booking or contract
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Inquiry data is typically retained for up to three years unless a longer period is required.
7. Your Rights
Under the PDPA, you have the right to access and request correction of your personal data, withdraw consent where applicable, and inquire about how your data is being used. To exercise these rights, contact us using the details below.
8. Cookies
Our website may use essential cookies to ensure proper functionality. We do not currently use advertising or tracking cookies. You can configure your browser to refuse cookies, though some features may not work correctly.
9. Third-Party Services
Our contact form uses Web3Forms to process submissions and deliver messages to our email address. Data submitted through the form is transmitted to Web3Forms in accordance with their privacy policy. We recommend reviewing their terms at web3forms.com/privacy.
10. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the revised policy.
12. Contact Us
For privacy-related questions or requests, please contact:
Horizon Global Tours Pte. Ltd.
332 Serangoon Avenue 3, #02-263
Singapore 550332
UEN: 202604703K
Email: office@singapore-horizon.com
Tel: +65 8894 9060